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Tag Archives: Trading Standards

Know your consumer rights when Christmas and New Year shopping

Gill Heath

People doing their Christmas and New Year shopping are being urged to get to know their consumer rights and avoid scams. Consumer laws were updated in 2015 and aim to give people greater clarity when they shop in store or online. The Consumer Rights Act clarifies consumer law and includes legislation to allow people to obtain a full refund on ...

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Know your consumer rights this Black Friday

Gill Heath

People looking for bargains online on Black Friday and throughout the Christmas and New Year sales period are being urged to get to know their rights and avoid scams. Staffordshire County Council’s trading standards team is advising people to get familiar with their consumer rights before they shop, particularly online. This year National Consumer Week follows Black Friday and the ...

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People reminded to be ‘scams aware’ as part of national campaign

Say no to scams

People across Staffordshire are being urged to spot the signs of scams, report them and look out for those who may become victims themselves during a national awareness week. Staffordshire County Council’s trading standards team is part of the Friends Against Scams campaign which is holding a national awareness week from today, November 19, to mark its second anniversary. The ...

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Company and directors handed £50,000 fines for carrying out aggressive sales

Trading Standards

Three company directors whose company used aggressive trading practices and overcharged vulnerable residents for work carried out have been handed fines totalling £50,000. Jason Walchester, of Franklin Drive, Stoke-on-Trent, Paul Birks of Crackley Bank, Newcastle and Christopher Davies of The Crossway, Newcastle, traded as Ecoseal Home Improvements Ltd. They pleaded guilty to 15 consumer protection offences at an earlier court ...

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People and businesses reminded of firework sales safety

Fireworks

Staffordshire traders selling fireworks have been reminded of legal responsibilities in terms of the safe storage and sales by the county council’s trading standards team in the run-up to bonfire night celebrations. Trading standards officers have been visiting premises across the county selling fireworks to ensure they are being stored safely and only being sold to adults. All firework traders ...

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Staffordshire traders demonstrate responsible knife sales during trading standards operation

Gill Heath

Every one of 28 shops visited as part of a trading standards knife sales test purchase operation refused to sell to underage volunteers. During a week-long operation in Newcastle and Stafford, underage volunteers working with the trading standards team were refused sales when they tried to buy knives. Seventeen shops were visited in Stafford and 11 in Newcastle. The team ...

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Fraudster who conned residents for non-existent building and landscaping handed suspended prison sentence

Latest News

A rogue trader who fleeced £9,000 from a Staffordshire couple after claiming to carry out garden landscaping and building has been handed a nine-month suspended prison sentence and ordered to repay the total amount to the victims. Darren Woodley, of Meadow Lane, Newhall, Swadlincote, was sentenced at Stoke Crown Court on September 13. He had pleaded guilty to fraud offences ...

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Stay safe and avoid counterfeits this bank holiday

Gill Heath

People are being urged to be vigilant and avoid buying counterfeit goods if they’re heading to one of Staffordshire’s August bank holiday markets or car boot sales. While providing a family day out where people can pick up a bargain, market events can attract traders selling counterfeit and illicit goods. The county council’s trading standards team coordinates the national Real ...

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