Trading standards and police officers will be live online to offer advice and guidance as part of national Rogue Trader Week on Thursday April 12.
The online surgery on begins at 7pm enabling people to chat live with officers about rogue traders and how to avoid becoming victims of criminal activity.
People need to go to the Staffordshire Police website bogus official/rogue trader page.
Rogue traders pose as property maintenance workers, gardeners and builders who cold call residents offering any number of services.
They offer sub-standard or non-existent goods and services which are often unnecessary and at grossly inflated prices. They often target the vulnerable or elderly and can also intimidate residents in order to extort money.
Bogus officials claim to be from official organisations like utility companies or councils and attempt to steal from or defraud victims.
Staffordshire County Council’s communities leader Gill Heath said:
National Rogue Trader Week offers us another opportunity to provide advice and guidance on how to avoid becoming victims of this type of criminal activity. The county council is committed to making people feel safer, happier and more supported in and by their community and this new approach to tackling crime will help us to do that.”
Anyone who has concerns about rogue traders operating in their area can contact Trading Standards Confidential on 01785 330356.
For advice on your consumer rights people should contact the Citizens Advice consumer helpline on 03454 040506.
Business Advice, information for businesses and individuals that need to know about trading standards and consumer protection legislation can be found at: http://www.businesscompanion.info