Home » Community & Living » Food outlets urged to be vigilant on allergen free orders
Latest News
"Everyone is upset to hear the news of this tragic event"

Food outlets urged to be vigilant on allergen free orders

Staffordshire food businesses are being urged to be extra vigilant with allergen free food orders following a rise in complaints from customers about service mistakes.

The county council’s trading standards team has seen an increasing number of complaints about mistakes with orders which have led to reactions – some of which ending in hospitalisation.

With over 4,000 food premises across Staffordshire, a call has gone out for particular care to be taken around allergen notifications and extra vigilance from staff.

Staffordshire County Council’s communities leader Gill Heath said:

This time of year is the busiest for restaurants and food outlets and many Staffordshire people will be visiting them over the next week. Unfortunately we have seen a rise in the number of people experiencing problems as a result of advice not being noted or wrong food orders, which isn’t acceptable. With over 4,000 premises across the county, our team cannot visit them all and so we’re making a plea to them to be extra vigilant and explain to their employees what a serious issue this is. We want these businesses to thrive and for people to be able to enjoy meals out safely and with confidence.”